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Greetings from Arnavix HR Services !!!
We have openings for Customer Delight Associate for Real Estate company at Thane West
Salary – 15K to 25K
Education – Graduation
Experience – Min 1 year of experience in customer service and presales, preferably in real estate or a similar field.
Skills required
– Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
– Excellent verbal and written communication skills.
– Ability to work well in a team and take initiative in problem-solving
Responsibilities
– Serve as the first point of contact for customers via calls, emails, and chat.
– Address customer inquiries, provide information, and resolve issues promptly and efficiently.
– Build and maintain positive relationships with customers to ensure a high level of satisfaction
– Proactively identify customer issues and provide solutions, escalating to relevant teams when necessary.
– Maintain follow-ups to ensure issues are resolved and customers are satisfied.
– Update CRM tools with customer interactions, queries, and resolutions.
– Coordinate with internal teams (sales, marketing, and operations) to ensure customer needs are met.
– Stay updated on company offerings and market trends to provide accurate and helpful information
– Assist in upselling and cross-selling efforts while maintaining a customer-centric approach.
Immediate Joiners required who are ready to travel Thane on daily basis
Free Of Cost Job
Whatsapp Your Updated Resume On 9987423030
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